Copy of FAQs

How long will it take for my order to arrive?

Our products are all handmade in small batches, Due to high demand please allow 1-2 weeks shipping time. You will be notified via text/email when your candle is ready to be shipped.

We only ship Monday - Thursday

What if my candle is damaged in shipping?

If you received a damaged product, please contact us within 72 hours for assistance. Please include photos of the damage or issues with your candle to help us with your claim. 

  • Email:

Do you ship internationally?

Not just yet, as we are just launching. Very Soon! Thanks for your patience.


Are your bottles/candles sanitized?

From the moment we collect/receive our products they are washed thoroughly, sanitized, handled with proper eye, mouth and hand protection.


How can I track my order?

You will receive an email with tracking information once your order has shipped.


Are The Edges Sharp?

No our candles are all cut and sanded down to smooth edges for handling.


How fragrant are the Candles?

Our candles will scent a medium-size room. We use natural soy wax, our candles will not have the same scent throw as parrafin candles. We like that our candles are not too boldly overpowering so you can use them every day.


What's the best way to burn these candles?

Our recommended burn time is 3-4 hours. On the first burn, PLEASE allow the melt pool to reach the edges of the bottles before extinguishing. This will allow the candle to burn evenly and prevent "tunneling." Be sure never to leave a candle unattended or in reach of children, pets or a draft. Allow the bottle to cool completely before handling.


Can the jar be repurposed?


We recommend the "Hot Water Method"

- Fill your candle with boiled water

-Let sit For 10-15min

-use oven mitt to handle candle as it will be hot to touch!

-pour out water & rinse inside with soap & water


Are the candles safe on skin?

The warmed oil can be directly massaged into the skin, leaving the skin smooth, soft, and pleasantly scented.



For Information Only

All content on this website, including reference materials and product recommendations, is provided for information purposes only based on personal experience and research, and is not intended to be a substitute for professional medical advice, diagnosis, or treatment. We make no claim to heal, cure or prevent any disease or medical condition.

Although every effort has been made to ensure that information published on this site is correct and up to date, we cannot guarantee the accuracy of all information presented, and we accept no liability for any errors or omission.

Always seek the advice of your physician or other qualified healthcare professional with any questions or concerns you may have regarding a medical condition, or your skin’s compatibility with our products. Never disregard professional medical advice or delay in seeking it because of anything you may read here. Pregnant women, nursing mothers, and those taking medication are advised to consult a healthcare professional before using new skincare products.

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Use As Directed 

Any products you purchase through our website should be stored and used as directed on the product container or packaging. Products are for external use only. Do not apply our products to broken or irritated skin, and avoid contact with the eyes. Please contact us if you have any questions about correct usage.

Users are responsible for correct storage and usage of the products. We accept no responsibility for the results of improper storage or usage of our products.

Safety and Allergy Guidelines 

While our products contain pure natural ingredients, in rare cases some users may be sensitive to certain substances. Please check the ingredients carefully before use, and do not use the product if you are sensitive or allergic to any listed ingredient.

While we endeavor to ensure that the labeling of our products accurately lists all the ingredients used, we rely on the information provided by the manufacturer. We accept no responsibility for any allergic reaction or resultant ailment caused by using our products. We recommend that users, particularly those with sensitive skin, eczema or psoriasis, should perform a patch test on a small area of skin before use to ensure there is no reaction or irritation. Apply a small amount of new product to clean skin inside the elbow or behind the ear. Cover and leave for 24 hours. If sensitivity or discomfort occurs, discontinue use immediately and rinse with cold water. If adverse reactions are serious or persistent, please seek medical attention.

No Animal Testing 

Our products have not been tested on animals.

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This disclaimer does not seek to exclude any warranties implied by law which may not lawfully be excluded.

The terms of this disclaimer are to be construed under the laws of the Hong Kong Special Administrative Region of China.